WHO DOES THIS PRIVACY NOTICE APPLY TO?

Information collected and processed when using our website.

WHO ARE WE?

“1X1 Institute” (referred to in this policy as “we”, “us”, “our”) is:
1X1 Institute

43 Berkeley Square,
London W1J 5AP,
United Kingdom

HOW TO CONTACT US

We have appointed a Data Protection Officer (DPO), who can be contacted in the following ways should you have any questions or feedback about the way your data is processed:
Email: info@1x1institute.com

WHAT INFORMATION DO WE COLLECT?

We collect, use, store and transfer different kinds of information about you which we have categorised and grouped together as follows:
• Identity data – Name, age range.
• Contact data – Address, email, telephone number.
• Diversity data – Gender, ethnicity.
• Employment data – Work background, experience, right to work status.
• Education data – Previous education, certifications.
• Usage data – Page views, page clicks, cookies.
• Technical data – IP address, browser, device type.
• CV data  – Work background, experience, right to work status.

HOW WE WILL USE YOUR INFORMATION

We receive your information when:
• You visit our website and consent to our use of cookies.
• You make an enquiry with us.
• You download our content.
• You sign up to our newsletter.
• You register for an event.
• You apply to become an apprentice.
• You apply for a job with us.
• You become part of our 1X1 Institute Community.
• When your information is provided to us by a 3 rd party.

We process your information for the following reasons:
• To process and deliver our services.
• To answer any enquiry, you make.
• To administer your application for either a job or apprenticeship.
• To manage our relationship with you, including notifying you about any changes.
• To keep your information accurate and up to date.
• To enable you to partake in feedback surveys or receive marketing.
• To administer and protect our business and website.
• To improve our website, services, marketing, relationships, and experiences.

Our legitimate interests for processing your information are:

• To protect our systems and network
.• To improve our website, services, marketing, relationships, and experiences.

SHARING YOUR INFORMATION

We sometimes need to make personal data available to other organisations. These might include contracted partners (who we have employed to process your personal data on our behalf) and/or other organisations (with whom we need to share your personal data for specific purposes). Your information will only be shared with third parties for the purposes set out below:

• To host our systems and data
.• To keep our systems and business secure
.• To support the administration and performance of the services provided
.• To securely process payments
.• To distribute our emails
.• To collect and present customer feedback
.• To track movement and behaviour on our website
.• To obtain legal and professional advice
.• To meet our legal obligations
.• To sell part, or all our business
.• For any other purpose for which you give us your consent to use your information

THIRD PARTY LINKS

Our website can include links to third party websites in which we have no control or
responsibility. We encourage you to read the privacy information available on every site you visit to understand the information they collect and process.

INTERNATIONAL DATA TRANSFERS

We are a technology business and in operating our website and supplying you with our
services, it may become necessary to transfer information that we collect from you to locations outside of the UK and Europe (EU).

We ensure that whenever your information processed by us or by our suppliers and partners operating outside the UK and EU then this is done with appropriate legal safeguards and is protected against unauthorised access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this Notice.

Please contact us for an up to date list of the international transfers we currently make.

LOOKING AFTER YOUR INFORMATION

We have put in place appropriate security measures to protect your information from being accidentally lost, altered, disclosed or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

HOW LONG WE KEEP YOUR INFORMATION

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected. When assessing what retention period is appropriate for your personal data, we take into consideration:

• Any statutory or legal obligations;
• The requirements of the business;
• The purposes for which we originally collected the personal data;
• The lawful grounds on which we based our processing;
• The types of personal data we have collected;
• The amount and categories of your personal data; and
• Whether the purpose of the processing could reasonably be fulfilled by other means.

After such time, we will securely delete or destroy your information.

YOUR INFORMATION RIGHTS

If you'd like to see the personal information that we hold about you, you can request a copy any time. If you find that this information is incorrect you can ask for it to be updated. Or, if you believe the information is being processed unlawfully, you can ask us to stop or request that it's deleted from our systems.

To action any of the above please contact us using the below information:
Email:  info@1x1institute.com

We won't ever charge you for a copy of your personal data but we may ask you for proof of your identity before we disclose any information. Once we've seen this, we'll send you a copy of the personal data we hold within one month.

UPDATES

This notice will be updated from time to time, and we recommend that you check back regularly but we will notify you of any changes through our website.

The version number and date released will always be listed below:
Version Number: 2.0
Last Updated: January 2024